What's your typical turnaround time?
Average Embroidery 7-10 working days. Average Printing 5-7 working days.
What's your minimum order quantity?
No minimum order
What artwork formats do you accept?
PREFERABLY for best quality 300dpi PDF, PNG, EPS, TIFF, JPEG.
Do you offer delivery or collection?
Yes Collection or Delivery Available.
What are your payment terms for schools and businesses?
terms for schools up to 30days
Do you offer design/artwork help if we don't have a print-ready file?
Yes we do for a fee from £10.00 upwards Embroidery fee from £7.00
Can we see a proof before the full order is printed?
We email a proof out to be passed by the customer before we start the order.
What's the cost difference between screen printing and embroidery?
for best durability we would recommend Embroidery. Screen printing is popular if you wish very long runs as will need a printing screen per colour to be made. other methods DTF printing very popular soft feel print. Vinyl printing option great option special for sports wear. most printing options will last a minimum of 50 washes. always best not to tumble dry.
Do you offer samples before committing to a bulk order?
We offer a sample before a large bulk order.
What sizes and garment brands do you offer?
Sizes available from children’s to adults. We offer Brands like Gildan, Fruit of the Loom, AWDis, Russell, Sols, Regatta, Tridri, Pro RTX, Henbury and more.
Can we reorder the same design easily in future?
yes customers can reorder the same design by email or by telephone.
Do you ship outside the UK?
We only ship in the UK
What happens if we need to make changes after placing an order?
Customer can change order upto the day we start embroidery or printing. Once we have started only thing can change if the customer wished to add to the order due to personalization.