Privacy & Order Delivery Charges

Privacy Policy

Privacy Policy – We go at great lengths to ensure all data is secure, private and confidential.

We at Tshirtsareus.co.uk go at great lengths to ensure all our customers data are kept secure and private so that our customers feel safe. Our site has a SSL encryption so any payments made are 100% secure and with our collaboration

with Card Save we can ensure all your data and card details are all secure. We here at Tshirtsareus.co.uk absolutely appreciate and respect the importance of privacy and we will not disclose or sell any sensitive information to third parties. We hold customers information for two basic reasons: firstly, to process your order and secondly, to provide you with the best possible service. The personal information which we hold will be held securely in accordance with our internal security policy and the law.

 

Definitions
Tshirtsareus trade under are sister compnay Trophies & Gifts. 46 Oakwood Road, Sturry, Canterbury Kent. CT2 0LX
Important Info
Before you place an order you should read these Terms and Conditions in full. If you do not agree to any of these Terms and Conditions then we will not accept your order.

Visitors under the age of 16 should not register with this website or submit any information to us.

Images
We have taken great care in presenting the products on our website as accurately as possible. However, the images you see will depend on your monitor’s display and colour capabilities. We are therefore unable to guarantee that the product images you see are an accurate representation of the actual merchandise.

Acceptance of your Order
Shortly after you have placed an order with us by pressing the ‘Pay button’ an email will be sent to you acknowledging the details of your order. This email is not an order confirmation or order acceptance from tshirtsareus.

Order acceptance and the completion of the contract between you and Tshirtsareus will take place when your order is dispatched, unless you have cancelled the order in accordance with the Order Cancellation instructions set out below. We will take pre-payment for your goods on submission of your order as our products are bespoke.

Non-acceptance of an order may be a result of one of the following:

  • The product you ordered being out of stock – see Product Availability
  • Our inability to obtain authorisation for your payment
  • The identification of a pricing or product description error
  • Your design being too complex to print
  • Breach or attempted breach of any Terms and Conditions for any special offer as well as these General Terms and Conditions
  • Orders that we have reason to believe may include copyrighted or trademarked images symbols logos or marks, indecent or pornographic images, or prints symbols or text that in our opinion others may find offensive
  • Failure to meet the eligibility to order criteria set out in these Terms and Conditions
  • We suspect that the garments are for re-sale
  • Your order having a high fraud score

Internet orders will be confirmed by email. Should you not receive confirmation within 2 business days, please contact our team sales@tshirtsareus.co.uk.

Customer support
Our support team will be delighted to help you place an order, advise you on the range of merchandise we offer on our website and help you with queries about payment. Please email them at sales@tshirtsareus.co.uk  Opening times may vary without notice.

Design & Artwork 
We are a highly automated execution-only printer. This means that we will print your files as submitted without checking onto the shirts you have chosen. You are responsible for ensuring images are of sufficiently high resolution to obtain the results you are expecting, and that the garments and colours of garments chosen will meet your needs. for best results 300di or higher

You warrant that your own the copyright or have the correct commercial print licences in place for all images and or artwork uploaded or otherwise submitted through any sales channel.

You agree to indemnify and hold harmless us and our agents and officers, directors, employees and permitted successors and assigns, immediately on demand, against all claims, liability, damages, costs and expenses including legal fees, arising as a result of us printing or processing in any way any order or saved design which contains any images or artwork that you do not have the commercial rights, permissions or licences to print.

Order Cancellation
We start work on your order immediately, so no cancellation is allowed. If you the customer cancels or does not pay for order. You the customer will be charged for postage cost to and from wholesaler and handling fees will be added.  All unpaid Invoices will be sent to a debit collection agency and interest and agency fees will be added

Payment Methods
We accept payment by Visa (Credit and Debit), MasterCard, American Express, Maestro, Switch, Electron and Solo.

We accept card payments in GBP, EUR and USD.

Personalised Orders Delivery Charges

We offer Royal Mail for small orders under 5 small Items.

Anything with more than 5 Small Items we be charged for Courier service DPD/UPS For personalised clothing we require a lead time subject to artwork.

Delivery charges for Royal Mail £3.75 & for Courier Service £7.50

FREE Delivery to Mainland UK orders £150+ before delivery